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The JB Sales Learning Lab Newsletter

The Best Sales Rep I Know

July 18, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. This week was a crazy busy week but I was able to take some time to go down to VA on Tuesday night for a very special event. Check out the ‘Sales From the Streets’ section to find out more. TACTICAL TIPS: Why The Break-Up E-mail Sucks...

Getting Ghosted + The Male Ego + High School

September 7, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. My daughter’s first week of High School is in the books, and by most accounts, it seems like it was a success. Going from her old school, which had a class size of 12 kids for the past 5 years, to over 150 is a welcome change but a...

My Secret Meeting Prep Hack

August 31, 2024 | Read online My Secret Meeting Prep Hack Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. This is the last (unofficial) weekend of the summer. I hope you’re enjoying it. I’m down in Newport, RI, celebrating a friend’s 50th birthday and trying to pretend like we’re 25 again, even though I’ll...

How to Build Buyer Decision Criteria

August 25, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. What a f-ing week…. I had 3 days of on-site training in a row, starting in NY on Monday, Austin on Tuesday, and San Fran on Wednesday. It was tight but doable if there were no delays or cancellations, which, of course, there were. My...

My Best Personalization Trigger

August 17, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. Thanks for all your feedback last week on how to improve this newsletter. One of the pieces of feedback that stood out was that it wasn’t clear sometimes when I was promoting a product that I was being sponsored versus just sharing...

3 Negotiating Tactics to Stop Using Right Now

August 11, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. “Needs some work” At the end of each newsletter, we always ask to fill out a quick one-click survey to see how we’re doing with the choices of 1) amazing, 2) it was ok, and 3) needs some work. Over the past 2 newsletters, I’ve...

How to decrease no show rates by 25%

August 03, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. I’ve realized I don’t know how to relax anymore. I thought I was getting better at it, but apparently, not. For those of you who missed last week’s newsletter, I shared that I recently bought a house down here in Costa Rica, which was...

Goal Setting, Costa Rica & Job Triggers

July 27, 2024 | Read online When I was younger I thought things like affirmations, visualization and manifestation were pretty cheesy. I played sports so I could appreciate the concept of a golfer shutting their eyes and visualizing their shot going on the green before they hit it, or a basketball player doing the same before a free throw. But visualizing your life and talking positively to yourself like Stewart Smalley? That seemed a bit far fetched for me. As I sit here in Costa Rica and...

How to Write The Perfect Recap + Summary Email

July 20, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. I got a few responses from the newsletter last week that were something like, " Please shut up about AI; I’m so sick of it.” LOL. I get it. AI has jumped the shark a bit, which is why I’ve stopped testing many of the tools available. My...

How to Customize Your ChatGPT

July 13, 2024 | Read online Helping elevate the people and profession of Sales by sharing authentic conversations, practical tips, expert advice, relevant tech and real-world lessons from my experience selling every day. Delivered to your inbox every Saturday. Another great week of travel, training and podcasts. I had my good friend Todd Caponi on the podcast to give me/us a history lesson in Sales because I feel like we’re at an interesting inflection point in our profession and could use...